Resources

Chestney, Ross. “The Key Principles of Social Media Development.” Strategic Communication Management 14.1 (2010): 8. ABI/INFORM Complete. Web. 24 Mar. 2011.

Lupfer, Elizabeth. “A Socially Networked Company Makes for a More Human Workforce (Revisited).” The Social Workplace. 31 Jul 2010. Web. 24 Mar 2011.

Lupfer, Elizabeth. “A Social Intranet – Part 2: Critical Steps to Building a Social Intranet.” The Social Workplace. 14 Dec 2010. Web. 24 Mar 2011.

Mack, Steve. “Social Media: How Innovative Organizations are Using Video to Engage Employees.” Impact! Video Production, 2008. Web. 24 Mar 2011.

Neiger, Petra. “Lost in Social Media: Who are the Mistrusting?.” Social Media Blog. Cisco, 26 Jan 2011. Web. 24 Mar 2011.

Oringel, Joe. “Social Media Implications for the Internal Auditor.” Internal Auditing 25.4 (2010): 30. ABI/INFORM Complete. Web. 24 Mar. 2011.

Briggs, Darren. “Finding the Right Channel for Your Ceo.” Strategic CommunicationManagement 11.3 (2007): 13. ABI/INFORM Complete. Web. 16 Mar 2011.

Claburn, Thomas. “Wikis, Blogs Slow the Mail Avalanche.” InformationWeek.1114 (2006): 58. ABI/INFORM Complete. Web. 16 Mar 2011.

Dean, Derek, and Caroline Webb. “Recovering from information overload.” McKinsey Quarterly (2011): n. pag. Web. 16 Mar 2011.

Bingham, Tony, and Marcia Conner. The New Social Learning: A Guide to Transforming Organizations Through Social Media. San Francisco, CA: Berrett-Koehler Publishers, In, 2010. eBook. 24 Feb 2011.

Jarvis, Jeff. What Would Google Do?. New York, NY: HarperCollins Inc,
2009. 48-50. Print. 24 Feb 2011.

Kimmerle, Joachim, Ulrike Cress, and Christoph Held. “The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building.” Knowledge Management Research and Practice 8.1 (2009): n. pag. Web. 24 Feb 2011.

Pontefract, Dan. “Learning with and from Others: Restructuring Budgets for Social Learning.” T + D 65.1 (2011): 54. ABI/INFORM Complete. Web. 24 Feb 2011.

Weinstein, Margery. “Are You Linkedin?.” Training Magazine 1 Oct 2010: n. pag. Web. 24 Feb 2011.

van Winkelen, Christine. “Deriving value from inter-organizational learning collaborations.” Learning Organization 17.1 (2010): n. pag. Web. 24 Feb 2011.

United States. Getting Started With Blogging. Washington D.C.: Department of Defense Public Affairs, 2010. Web. 17 Feb 2011.

Giesen, Brian. “How Digital Tools can Improve Comms Efforts.” Strategic Communication Management 13.6 (2009): 8. ABI/INFORM Complete. Web. 17 Feb. 2011.

Hodges, Charles. “If You Twitter, Will They Come?.”Educase Quarterly 33.2 (2010): n. pag. Web. 17 Feb 2011.

Thielst, Christina Beach. “Weblogs: A Communication Tool.” Journal of Healthcare Management 52.5 (2007): 287. ABI/INFORM Complete. Web. 17 Feb. 2011.

Grossman, Lev. “Person of the Year 2010 – Mark Zuckerberg.” Time Magazine. 15 Dec 2010: 2. Web. 10 Feb 2011.

Lewis, Jackson. “Heard @HRMAC.HR Leader. Human Resources Management Association of Chicago. Jan 2011. Web. 10 Feb 2011

Lyubenk, Melissa. “A Quantitative Exploration of Social Networks: Verifying the Legitimacy and Equitability of Social Networks in Recruiting.University of Denver University College (2010): 9-16. Web. 10 Feb 2011.

Morris, Jason, and Nick Fisherman. “Social Networks – What You Know Can Hurt You.” Valiant: Workforce Management Solutions. Employee Screen IQ, 27 May 2010. Web. 10 Feb 2011.

Multiple Contributors. “Using Social Media for Selection – 3 Things Employers Should Consider.” Where Great Work Places Start. Employer’s Resource Council, 12 May 2010. Web. 10 Feb 2011

Wheeler, Kevin. “Buy For Tomorrow, Not Today: A Brief History of Recruiting Technology.” Global Learning Resources, Inc 26 Apr 2003: n. pag. Web. 10 Feb 2011

Henneman, T. (2010). “Firms making friends with social media.Workforce Management 89.4 (2010): 4. ABI/INFORM Complete. 2 Feb 2011.

Research and markets adds report: The new symbiosis of professional networks: Social media’s impact on business and decision-making.Entertainment Close – Up (2010): n/a. ABI/INFORM Complete. 2 Feb 2011.

Schwinge, Amy. “Survey: Tennessee Communicators Agree on Social Media Importance for Employee Culture and Training.” Interactive Springboard. Mary Beth West Consulting, Sep 16, 2010. 2 Feb 2011.

Ward, Toby. “Employee Social Networking – SabreTown case study.” Prescient Digital Media Blog. Prescient Digital Media, Jan 18 2011.  2 Feb 2011.

Quish, R. (2010). “Social media: Creating richer relationships in the workplace.People and Strategy 33.3 (2010): 7. ABI/INFORM Complete. 2 Feb 2011.

Bard, Stephen. Compliance Communications Manager at Wells Fargo Advisors. Public Linkedin Profile. 26 Jan 2011.

Kerley, Patrick. “Six @ Six: 6 Great Examples of Employee Social Media Policies.” Bulletproof Blog. Levick, 23 Feb 2010. Web. 26 Jan 2011.

Koskell, Jodi. “How does social media fit into your voice of customer program?.” MarketTools Blog. MarketTools Inc, 10 Aug 2010. Web. 26 Jan 2011.

Koskell, Jodi. “Employee satisfaction leads to customer satisfaction: The Service-Profit Chain is alive and well!.” MarketTools Blog. MarketTools Inc, 23 Sept 2010. Web. 26 Jan 2011.

Sahota, Dawinderpal. “Social networking critical to employee satisfaction.” Computing 24 May 2010: Web. 26 Jan 2011.

Wells Fargo: Trust but Check Staffers Online.” Fund Action (2010): n/a. ABI/INFORM Complete. Web. 9 Feb. 2011.




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